CPD - The Future of Work: Automation & Workforce Transformation

Many people are using robots, artificial intelligence (AI), and machine learning in their daily lives. The reason is that they can make people's lives easier and more convenient. For example, they can reduce the need to work on repetitive tasks, improving a company’s efficiency and productivity. However, people assume that the future of work automation will replace human positions in the workforce.

This CPD programme about the future of work automation will teach you how to collaborate with this advancement. This way, you can secure your job while still working with their benefits. It can help you upgrade the skills that you may need to work with this technology. To learn more, this course offers a learning resource that covers everything you need to know.

What is work automation?

Work automation is a process that applies tools like machines or technology to do predictable, repetitive, and lengthy tasks. For example, a worker presses only one button to send some documents to different recipients. This way, it completes the tasks quicker, and the worker can focus on other tasks. As a result, the future of work automation simplifies operational processes and provides a better experience for its employees. 

For that reason, many companies are utilising it to improve their workflow. Research says the future of work automation also shows that more than 90% of workers have increased their productivity. Moreover, 85% of them have improved their teamwork through automation tools. For this reason, these machines have become a supporting tool for many companies across different business fields.

With this in mind, there are around 15% of companies in the UK that have been using automation in 2022. That means that almost 500,000 companies are using it to automate their business workflows. It indicates the importance of this piece of technology for many companies.

Jobs that can’t be replaced by automation

There are some fields that are secured from the future of work automation. It includes roles in the healthcare, law, education, creative, leadership, management, and skilled trades fields. The reason is that those jobs require specific skills that only a person can do. These skills involve creativity, emotional intelligence, and complex problem-solving.

In this case, an automation can only do repetitive and rule-based tasks. In turn, jobs that require unique skills can be less vulnerable to job replacement. However, combining automation with human skills can give better results. To learn more about jobs that are proofed from the future of work automation, this is a list of them:

Doctors and nurses

Automation can not replace the position of doctors and nurses in their work, as they have essential human skills. These skills include empathy, understanding, and emotional intelligence that robots and algorithms will never have. These elements can help doctors and nurses build a connection with the patients, identify the medical problems that a patient has, and make ethical choices for their diagnosis. Hence, the use of AI can only support doctors and nurses in doing their jobs.  

Counsellors

The future of work automation will have less impact on the counsellor position. This is because the job needs to understand and respond to complex human emotions, which AI can not provide. In this case, a counsellor needs to make an ethical judgement with moral reasoning.  

Art

In the creative field, there are some positions that AI can take over. These positions include graphic designers, content creators, translators, and other creative jobs that have repetitive tasks. 

Skilled trades

Another position that AI can fully penetrate is those who work in skilled trades, such as plumbers, electricians, and craft workers. This class on the future of work automation can only support this job as a tool, not replace it. The reason is that skilled trades work requires you to work fast and use problem-solving skills. For example, plumbers usually work by crawling inside tight places and making real-time decisions based on specific requirements. Thus, AI can not have this physical agility.

Social workers

The future of work automation has less of an impact on social workers. It is because the position relies on empathy, trust, and emotional insights to support individuals. These elements can help them deal with issues like poverty, abuse, or even mental health. Meanwhile, these skills are the main point in social work to connect with people on an emotional level. Therefore, it distinguishes itself from other roles that are susceptible to AI.

Lawyers

In the legal sector, AI can optimise its workflow by managing repetitive tasks, like due diligence, document and contract review, contract management, sorting files, and proofreading. The reason why the future of work automation will not perform here is due to limited accuracy, privacy, and ethical issues. Simply put, a legal task needs human oversight to work. For this reason, this role is also safe from job replacement.

Course Brief

This future of work automation and workforce transformation plan can help you with this emerging situation. As technology is evolving, the use of automation is growing in many business sectors, including workforce management. This tech can help companies to improve how their business works, lower their spending and make their product and service quality better. All of these benefits may lead to excellent business growth and great efficiency.

While all these benefits impact business excellence, automation can also bring some concerns that may affect the workers. To avoid the problems from happening, this course on the future of work automation & workforce transformation steps in to help you. It guides you to the preparation, steps, and strategies you can take to face the changes due to job automation.

Learning Plan

This future of work automation study contains several important information about how you should be prepared for any changes due to the automation trend. This trend is impacting the job sector, which may affect how you work. This will teach you strategies and topics that you may need in the future. Those topics include:

• The rise of work automation and its changes in employment
• Potential problems of job automation
• Skills needed for future work
• Strategies for work transformation
• The future of job automation and how it changes the job market

Eligibility Requirements

There are no special requirements to join this class on the future of work automation. All people from different backgrounds can still join the course as it is open to everyone. Moreover, this educational resource is suitable for those who want to understand and manage the changes in workforce management. Those people may include human resources, strategy, and the finance team.

Master the future of work automation with the CCM!

The automation sector will create around 90 million new jobs for people worldwide in 2025. This increases the employment growth by 12 million jobs. Consequently, many individuals are seeking ways to reskill and upskill their abilities to adapt to the changing job market. With this in mind, there are several key skills that you need to acquire, such as analytical thinking, resilience, flexibility and agility, leadership, creative thinking, technological literacy, empathy, curiosity, talent management, and customer service.

To help you acquire those skills, the College of Contract Management offers several essential courses. These courses are varied based on certain topics, including this learning source on the future of work automation & workforce transformation. In this session, we brought you several benefits to widen your knowledge and improve your practical skills.

Our CPD - The Future of Work: Automation & Workforce Transformation programme provides valuable information about how automation is impacting workforce management. However, the timetable is still in progress, and we will announce it separately. You can contact our team if you have any questions or need further assistance. We are happy to provide you with the best service.